Terms of service

Welcome to iDressMe! To ensure a smooth and enjoyable shopping experience, please carefully review the following Terms of Service. By accessing and using our website and services, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Account Management

Account Creation & Use

  • Account Registration: To access all features on iDressMe, you need to create an account and provide accurate personal information.
  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. If you notice any unauthorized activity on your account, please contact our customer support immediately.

2. Product Information & Pricing

Product Descriptions & Availability

  • Product Accuracy: We strive to ensure that all product descriptions, images, specifications, and prices on our website are accurate. However, due to display differences or product updates, the actual appearance or details may slightly differ from what is shown on the website.
  • Stock Availability: Product availability is subject to change. If an item is out of stock, we will notify you promptly and provide options for resolution.

Pricing Policy

  • Product Pricing: Prices displayed on our website include applicable taxes but do not include shipping fees. Shipping fees will be calculated at checkout based on your delivery address and selected shipping method.
  • Price Changes: Prices are subject to change without prior notice. Any price changes will not affect orders that have already been placed and confirmed.

3. Orders & Payments

Order Confirmation & Cancellation

  • Order Confirmation: Once you submit an order, we will send you an order confirmation email. However, this does not constitute an acceptance of your order. We reserve the right to cancel any order at any time, especially in cases of pricing errors or stock issues.

Payment Methods

  • Payment Options: We accept various payment methods, including credit/debit cards, PayPal, and other online payment platforms.
  • Payment Completion: Payment must be completed at the time of checkout. Only after payment is confirmed will we process and ship your order.

4. Shipping & Delivery

Shipping Methods

  • Delivery Options: We offer various shipping methods, which can be selected during checkout.
  • Shipping Fees: Shipping costs will be clearly shown during checkout. Fees are calculated based on the product's weight, delivery address, and selected shipping method.

Delivery Time

  • Estimated Arrival: Delivery times are estimated based on payment confirmation and product preparation. We strive for timely delivery, but we cannot guarantee exact delivery dates.

5. Returns & Refunds

Return Conditions

  • Return Timeframe: You may return items within 30 days of receiving your order. The item must be in new, unused condition with all original packaging and tags intact.
  • Defective or Incorrect Products: If the item is defective or not as ordered, you may return it for a full refund, and we will cover the return shipping costs.

Refund Process

  • Refund Timeline: Once we receive the returned item and confirm it meets our return conditions, we will process your refund within 7-15 business days.
  • Refund Method: Refunds will be credited back to the original payment method used for the purchase.

6. Intellectual Property

  • Copyrights & Trademarks: All content on the website, including text, images, logos, graphics, and designs, are the property of iDressMe or its partners and are protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct & Responsibility

Legal Use

  • Compliance: You agree to use the website and services only for lawful purposes and in compliance with all applicable laws and regulations. Unauthorized activities, including uploading harmful content, viruses, or malicious software, are strictly prohibited.

Limitation of Liability

  • Damage Limitation: We make every effort to ensure the security and stability of the website and services. However, we are not liable for any damages, losses, or interruptions caused by third-party actions, network failures, or other unforeseen events.

8. Privacy Protection

  • Privacy Policy: Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you agree to the terms of our privacy policy.

9. Disclaimers

  • No Liability Disclaimer: While we strive to provide accurate information and a secure shopping experience, iDressMe is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of this website or services.
  • Risk Assumption: You agree to use the website and services at your own risk, and we are not liable for any damages that may occur.

10. Dispute Resolution

Governing Law

  • Applicable Law: These Terms of Service are governed by the laws of [Applicable Country/Region].

Dispute Resolution

  • Resolution: Any disputes between you and iDressMe should first be resolved through amicable discussions. If no agreement is reached, you agree to submit the dispute to the competent courts for resolution.

11. Modifications & Updates

  • Terms Updates: We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page and will be effective immediately. We recommend that you periodically review this page to stay informed of any updates.

12. Contact Us

If you have any questions or need assistance, please feel free to contact us:

    • Email: [email protected]
    • Phone: (+607)2880222（Non-asian users try to contact us on whatsapp）

      Whatsapp:（+44）7419 360056

This website is owned and operated by iDressMe

Thank you for choosing iDressMe!